The Winn-Dixie rewards app is currently undergoing a routine update, which may cause some rewards members to experience a temporary loss of visibility to their in-app points balance.

As a rewards member, you can still earn and redeem points during this time, and you can conveniently check your rewards balance during checkout at your neighborhood store or call our Customer Care Center at 844.745.0463.

We’re sorry for the inconvenience and appreciate your patience while we work swiftly to update your app experience and score more Winns for your wallet.

FAQs

Why can’t I see my points balance?
We’re currently undergoing a routine update which may cause some rewards member to experience a temporary loss of visibility to their in-app points balance.

Can I still earn points during this time?
Yes

Can I still redeem coupons?
Yes

Can I still activate Points Multipliers?
Yes

How will I see my points during this time?
At checkout, cashiers can share your points balance with you and they will display on the pin pad. In addition, your points balance will print on your most recent receipts but may not include pending points activity.

Can I still redeem my points?
Yes